The call center representative inbound will consist of
direct interaction with customers both inbound and
outbound via telephone, email, mail and fax. This
position includes processing transactions using a
computer for customers.
Individuals must possess:
-Excellent communication skills (voice quality,
grammar, articulation and writing)
-Sales skills
-Customer service skills
-Good problem solving techniques
-Computer and keyboard basics
-Interpersonal and enthusiastic characteristics
-The ability to multi-task
-Ability to work in a fast paced, team environment
-Detail oriented skills
-Passion for helping customers
Candidates must be able to triage problems for
customers, have customer service/call center
experience and be able to cross/up sell.
Individuals will be in a call center environment and
will working in a typical office area, sitting next to
co-workers and wearing a headset for long periods of
time.
At Randstad, our job is simple. We work for you, and
are ready to help you find the perfect job. Every
day, Randstad helps over 150,000 people throughout the
world find the job that's right for them - and we can
do the same for you.
Working hours: 8-5
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